Refund Policy
Thank you for buying our courses. We ensure that our users have a rewarding experience while they discover, assess, and purchase our courses, whether it is an instructor-led or self-paced training.
As with any online purchase experience, there are terms and conditions that govern the Refund Policy. When you buy a training course on WordsMaya, you agree to our Privacy Policy, Terms of Use and Refund policy.
Our refund policy is as follows:
For Self-paced courses:
Raise refund request within 7 days of purchase of course. Money back guarantee is void if the participant has accessed more than 25% content.
For Instructor Led Courses:
Raise refund request within 7 days of commencement of the first lesson of Instructor Led course. Money back guarantee is void if the participant has accessed more than 25% content of the course.
If you raise a refund request after 7 days but within 30 days of purchasing the course, you will receive 75% of the total fees paid by you. However, no refund will be provided if you raise a request beyond 30 days of purchasing the course.
Refund request can be initiated in two ways:
- From the confirmation mail received from instamojo after successful payment.
- By reaching out to our support team through our Contact Us page.
Note: All refunds will be processed within 10 working days after the refund request is approved by WordsMaya.