Frequently Asked Questions

Answer all of your questions

01. Basic Requirements

I am a Beginner, can WordsMaya teach me English in my native language?

Sorry but we do not have any courses for very basic level learners.

For the current courses you must be able to read & understand basic sentences. We have great courses to improve your English communication.

What are the basic system requirements?

You just need a Smartphone which can use Facebook Messenger & record audio and a mobile internet connection 2G or higher.

WordsMaya can also work on a laptop with internet connection, you just need to install Facebook Messenger on your laptop.

I am proficent in English, will you provide courses for competitive exams?

Sorry but currently do not have any courses desgined to prepare you for competitaive examinations like GRE, GMAT.

Improving your communication English will certainly aid your preparations though.

02. Modules & Activities

Do I get immediate response?

The mentor will try to give you feedback as soon as possible.

Can I do the activities anytime, anywhere?

Yes, you can complete the activites anytime, anywhere while you are travelling in a bus or waiting for the potatoes to boil.

I was unable to complete my activities on time, what should I do?

No worries! You can complete your activites anytime, anywhere.

The mentor will try to give you feedback as soon as possible.

Is the course material accessible even after my subscription has ended?

Yes, you can still access all the activites and course material even after your validity period is over.

However, you won’t get any feedback from the mentors after your validity period.

03. Courses

How should I start my course?

You can first select the course based on your requirement then click on “Take this Course button". Which will direct you to the payment page. After you pay you will be given a link to install Facebook Messenger. Once you install Facebook Messenger WordsMaya will connect with you & start your course.

If you already have Facebook Messenger your course will begin once you click on the link.

Are these video based courses?

No. Unlike other online courses, WordsMaya teaches communication English on your mobile via a chat application called Facebook Messenger using interactive activites & connecting you to a mentor (tutor).

Can I take a demo of any course?

Yes! Before you decide to purchase a course you can take a demo of that course by selecting the course & clicking on “Free demo".

You need to install Facebook Messenger on your device to take a demo.

How much time do I have to spend per day?

Depending on your course & your learning abilities the time spent per day can vary anywhere between 15 to 30 minutes per day.

When will my course start?

Your course will begin soon after you make the payment & install Facebook Messenger.

What is the validity period of the course?

Validity period is the duration within which you must complete your course.

After which you will not receive mentor feedback from WordsMaya.

04. Facebook Messenger

Why do I have to install Facebook Messenger?

Facebook Messenger application have more features which will help you learn and understand in a better way.

It has less distractions as compared to other messaging applications.

How should I install Facebook Messenger on Android/iOS/Windows?

Steps to install Facebook Messenger :

1. Open Play store/ App store/ Windows store on your phone.

2. Search for Facebook Messenger in the search box.

3. Install Facebook Messenger on your phone.